Shipping policy

Order Processing All orders are processed within 2 business days. Orders are not processed or dispatched on weekends or public holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We'll notify you by email if there is a significant delay.

UK Shipping — Free We offer free shipping on all orders within the United Kingdom. Estimated delivery times are typically 3–5 business days from dispatch, depending on your location and the carrier.

International Shipping We ship to destinations outside the UK; however, shipping charges will apply and will be calculated at checkout based on your location and order weight. Estimated delivery times for international orders vary by destination, typically ranging from 7–21 business days.

Please note that international orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the recipient and are not included in our shipping rates.

Tracking Your Order Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Lost or Delayed Shipments If your order hasn't arrived within the estimated timeframe, please contact us and we'll do our best to resolve the issue promptly.